PRIVACY


Our Commitment to Privacy

Our Privacy Policy was developed as an extension of our commitment to combine quality products and services with integrity in dealing with our users. This policy is designed to assist you in understanding how we collect, use, and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site and products and services. As we continue to develop our web site and take advantage of advances in technology, our privacy policy may change. Please refer to this page frequently for the most up-to-date information.

Online Account Registration

You may want to register with store.moorebot.com to make shopping faster and easier. For non- registered users, we request account information (email address and password), and billing and shipping information for orders placed during each visit. As a registered customer, you only have to enter your billing and shipping addresses and account information once; they will be securely stored in our database for your future use. Use your username and password to access your account online at any time when adding, deleting, or modifying information. If you are using a computer at a public place, we encourage you to log out at the end of your session. Your information is securely stored with us and will not be accessible to anyone else from that computer.

The Information Collected By the Site

When you shop on the Site, we obtain information from you needed to complete your transaction. This may include your name, shipping address, billing address, telephone number, credit/debit card number with expiration date, and email address. If you enter certain of our contests or giveaways, we may collect additional information. Under no circumstances do we ever share, sell, or rent your personal information to outside parties. In addition to the below uses, the customer contact information you provide may be used to contact you concerning the status of an order, answer your questions and, unless you choose to opt-out, to send you communications about upcoming sales, discounts, contests, promotions and product information.

Where the Information Collected By the Site is Processed

The information collected by the site is processed and stored in our servers in the United States.

The Legal Basis for Collection and Processing of the Information Collected

The legal basis for our collection and processing of the information collected is your consent and that the processing is necessary to complete your transaction.

How to Withdraw Your Consent

You can withdraw your consent to our collection and processing of the information collected at any time by e-mailing: customerservice@moorebot.com.

Each email we send has the option to unsubscribe from future marketing promotions.

Note that we need to retain certain records for legal or internal business reasons and that some of your information may remain on backup systems, in compliance with applicable law.

We will retain your personal information for as long as necessary to complete your transaction, or as needed to comply with our legal obligations or enforce our agreements.

How We Use the Information Collected

Billing Information

We use this information to confirm your credit/debit card information and to contact you if we have questions regarding your order. Your billing information may also be used for future Pilot Labs print mailings. Your may request to be removed from our mailing list at any time.

Shipping Information

We use this information to ship the online order placed.

Credit/Debit Card Information

All credit and/or debit card information is used to process your online order and secure payment before shipping your order. We may also need to provide this information to the company or companies who process your credit card payments and who may keep your information.

Links

When you click on links on our Site, they may direct you away from our Site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Below is a list of third party platforms we use with a short explanation of why we use them and their associated Privacy Policies:

Google Analytics - We use Google Analytics to better understand audience behavior on our websites and to help us improve the user experience. We do not use personally identifiable data through this service. See Google Analytics Privacy Policy https://www.google.com/analytics/terms/us.html

Google Adwords - We utilize Google Adwords and other similar Google services for advertising purposes, which includes remarketing through the use of cookies (see Section 7 of this policy for more information on how we use cookies). See Google Privacy Policy https://policies.google.com/privacy  

Facebook - We utilize Facebook for advertising purposes, which includes remarketing through the use of cookies (see Traffic Date, Cookies and Their Use for more information on how we use cookies). We do not use personally identifiable data through this service. See Facebook Privacy Policy https://www.facebook.com/policy.php

Instagram - We utilize Instagram for advertising purposes, which includes remarketing through the use of cookies (see Traffic Date, Cookies and Their Use for more information on how we use cookies). We do not use personally identifiable data through this service. See Instagram Privacy Policy https://help.instagram.com/519522125107875

We occasionally utilize Indiegogo as a crowdsourcing site to run campaigns to obtain direct customer feedback on new products, to raise funds for new products and to sell the products to early buyers who commit to purchase them when the products become available. See Indiegogo Privacy Policy https://www.indiegogo.com/about/privacy

Email Information

After placing an order with the Site, you will receive an email confirmation that we have received your order. You will receive this email only if you have provided us with your correct email address. We may also need to contact you via email if we have questions regarding your order. Your email information may also be used for future Pilot Labs. Email Newsletters, which will include unsubscribing instructions. We would like to reiterate that under no circumstances do we ever share, sell, or rent your personal information with outside parties.

Traffic Data, Cookies and Their Use

We automatically track and collect the following categories of information when you visit the Site: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Site; and (4) types of web browsers used to access the Site (collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you but is helpful for marketing purposes or for improving your experience on the Site. We also use “cookies”. Cookies are small data text files that your web browser stores on your computer when you visit some web sites. We use cookies to make your online shopping experience easier and more personalized, for instance, allowing you to retrieve an earlier shopping cart. Please note that your web browser must be set to accept cookies before you can place an order at the Site. If you wish to deny the use and saving of cookies from the Site on to your computer’s hard drive you should take necessary steps within your web browser’s security settings to block all cookies from the Site.

Compliance with Law and Fraud Protection

We expressly reserve the right to disclose your personal information and any other information to third parties if we believe, in good faith, that we are required to do so by applicable law, including, but not limited to, disclosure to law enforcement or other government officials in connection with an investigation of claims of fraud, misappropriation or infringement of any intellectual property rights or other proprietary rights, or any other conduct or activity that is illegal or that may subject you or Spigen, Inc., its agents, employees, affiliates or others to any potential legal liability or as otherwise required by law. We may also disclose personal information and any other information where necessary for the establishment, exercise or defense of legal claims or as otherwise permitted by law. We reserve the right to disclose your personal information or any other information of a user who we believe is in violation of any policy or rule as posted on the Site, even without a subpoena, warrant, court order or other governmental request.

Protections in Place to Safeguard the Information Collected

We understand that the security of your personal information is important. We provide reasonable administrative, technical, and physical security controls to protect your personal information.  We regularly inspect our security policy to ensure compliance.  However, despite our efforts, no security controls are 100% effective and we cannot ensure or warrant the security of your personal information.

Social Networking Sites

We have our own pages on social networking sites (for example, the our Facebook® page). We may collect information when you interact with our social networking pages.

Minors And Children

Persons who are at least 18 years of age are permitted to register for an Account as set forth in the Terms of Service (Eligibility). If the Site becomes aware that any Minor is submitting or has submitted personal information to the Site without parental consent, we will close the Account and delete any personal information within our control as soon as possible.

In addition, for purposes of the Children’s Online Privacy Protection Act (“COPPA”), the Site makes the following statement: the Site is not directed to or intended for persons under the age of 13. If the Site becomes aware that any person submitting personal information is under the age of 13, we will close the Account and delete any personal information within our control as soon as possible.

California Privacy Rights Under California Civil Code §1798.83

If you are a resident of California, in addition to the rights set forth in this Privacy Policy, you generally have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes. The Site does not share any personal information with third-parties for their direct marketing purposes.

EU Privacy Rights Under the EU General Data Protection Regulation (GDPR) (EU Regulation 2016/79)

If you are a resident of the European Union, in addition to the rights set forth in this Privacy Policy, you generally have the following rights:

  • the right to access personal data held about you;
  • the right to object to processing (for example, direct marketing);
  • the right to data portability;
  • the right to complain about processing carried out by the data controller;
  • the right to object to automated decision making;
  • the right for the personal data being updated; and
  • the right to be forgotten.

Our Do Not Track Policy

Some browsers have a "do not track" feature that lets you tell websites that you do not want to have your online activities tracked. At this time, the Site is not set up to respond to browser "do not track" signals.

Contact Information

If you have any questions about this Privacy Policy, the practices of the Site, or your dealings with the Site, please contact us at:

customerservice@moorebot.com

Room A4, Floor 2, Digital Technology Park B1, Nanshan District,

Shenzhen, Guangdong, China

No Contractual Relationship

This Privacy Policy should not be construed as creating a contractual relationship.

Effective Date

The effective date of this Privacy Policy is August 10, 2018.

Who We Are

We are: Pilot Labs. An IoT company. 

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. We also may advise you via e-mail of changes to this Privacy Policy.